Fabric Care
Protect6 Furniture Care Plan
Protect6 is designed to help you look after your furniture when everyday accidents, unexpected mishaps or certain issues arise. Provided by Staingard Protect, Protect6 gives you a simple way to request assistance if your furniture is affected by staining, damage or other matters set in the terms and conditions.
Protect6 is a discretionary furniture care plan. It is not an insurance contract or insurance product.
What is Protect6?
Protect6 gives you access to a dedicated support process if something happens to your furniture within the 6 year care period.
Where a service request is accepted, Staingard may arrange practical assistance. This may include advice, cleaning products, a technician visit or other support, which may include cleaning, repair, replacement or retailer credit where applicable, depending on the circumstances and the applicable plan terms
Customers commonly request assistance for
Staining
- Food & drinks spills
- Cosmetics, make-up or tanning products
- Bodily fluids
- Ink, paint or glue
- Dye transfer
- Dye Transfer form jeans or newspaper
- Wax or wax
Damage
- Rips, tears or punctures
- Burns, scuffs or scratches
- Chips or dents
- Pet damage
- Damage to glass or mirrors
Structural issues
- Frame breakage
- Recliner mechanism faults
- Button or zip failure
- Peeling veneer leather
- Electrical faults
- Foam, fibre, seam or stitching issues
Structural issues are considered after the manufacturer's warranty has expired. The examples listed above are illustrative of the types of matters customers may contact staingard about and do not limit Staingard Protects discretion under the plan terms.
Full Terms and