COVID 19 UPDATE

Updated 19th July 2021


 

 

As a reassurance to our customers, Padfields staff will continue to wear face coverings and we will encourage our customers to sanitise when visiting our store.

 


 

YOU CAN CONTACT US BY PHONE 

MONDAY to FRIDAY 9.00AM to 5.00PM

SATURDAYS & SUNDAYS: 10.30AM to 4.30PM

 


 

GENERAL ENQUIRIES

Our showroom is currently closed.

You can however contact us on 01271 342578  (please leave a message if we do not answer).


 

NEW ORDERS

Please contact us to discuss any of your requirements.


 

EXISTING ORDERS

Our suppliers are still open for production and distribution, but some lead times are longer than the normal.


 

 

DELIVERIES & FITTING SERVICES

We can continue to deliver and install goods within your property during lockdown.

We continue to follow advice from the government and will make contact-free delivery for new and existing orders which have arrived into our warehouse. We can also arrange home visits such as measuring up for flooring. If in doubt, please contact us to discuss your requirement.

1. DELIVERY & INSTALLATION OF GOODS

We can continue to carry out the delivery and installation of goods within your property. Some restrictions will now apply during lockdown. Please contact us to discuss your requirements. 

2. ON ARRIVAL

We follow government guidelines on social distancing and hygiene procedures when delivering and installing goods into your property, including the regular use of hand sanitiser, as well as the wearing of face coverings. You will be asked to remain in another part of, or away from, your property during our visit.

We will ask for payment of your order prior to arrival. Following successful completion of your delivery we will photograph the goods as proof of delivery.

3. COVID-19 SYMPTOMS & ISOLATING

If you are isolating because you or someone in your household currently shows symptoms of COVID-19, or you have been asked to shield at home as you are part of a more vulnerable group, then unfortunately we cannot yet enter your property unless it is to remedy a direct risk to the safety of the household.


 

COLLECTIONS

Alternatively, you may click & collect your order from our shop.


 

WE APPRECIATE YOUR SUPPORT DURING THESE UNCERTAIN TIMES.